F.A.Q.
SHOPPING & ORDERS
How can I place an order?
You can place an order directly on our website by adding the products to your cart and completing the order process.
Do I need to create an account to place an order?
No, you can complete your order as a guest, but creating an account allows for easier tracking of your orders and faster orders in the future.
What payment methods do you accept?
We accept the following payment methods: Credit or debit card PayPal Apple Pay / Google Pay Cash on delivery (for Greece only) Bank transfer
How will I know if my order was completed successfully?
After you complete your order, you will receive a confirmation email with your order details.
RETURNS & CANCELLATIONS
Can I cancel my order?
Yes, you can cancel your order at any stage before it is shipped.
Can I return or exchange a product?
Yes, you can return or exchange a product within 15 days of its receipt. The product must be unused and in its original packaging.
Who covers the return costs?
The customer is responsible for return shipping costs, unless the return is due to an error on our part.
Can I get a refund?
Refunds are available only for purchases made within Greece.
PERSONAL DATA PROTECTION & SECURITY
How do you protect my personal data?
We use encryption and other security methods to protect your data. We do not store payment details.
Do you use cookies?
Yes, we use essential cookies to store your preferences regarding language, currency, and the products in your cart. We also use Google Analytics for anonymous tracking.
CONTACT & SUPPORT
How can I contact NIKAMA?
You can contact us via: Address: Kifisias 76, Thessaloniki, 551 34, Greece Phone: +30 2310 334672 Email: [email protected]
Do you have a physical store?
No, but you can pick up your order from our offices in Thessaloniki.
How can I stay updated on new arrivals and offers?
Subscribe to our newsletter for updates on new collections and exclusive offers!
